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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Garraghty

Kathy Garraghty

January 31, 2025

5  out of  5
rating by Kathy Garraghty
"Shenna is fantastic,always looking out for her customers in every way she possible can.StateFarm rocks!!!"
We responded:
"Kathy thank you so much for your review and kind words! Sheena does a great job helping all of our customers however she can! We appreciate you and your family, thank you!"
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Bill McCallister

January 30, 2025

5  out of  5
rating by Bill McCallister
"Been a very long-time customer of State Farm but new to the Rocky Mount area. Had fantastic service with the team at Paul Menschner State Farm. Special thanks go out to Sheena for helping me with all my projects. I highly recommend them for any of your insurance needs. Thanks again Sheena!!"
We responded:
"Bill thank you so much for your review, trusting us to help protect you, and your loyalty to State Farm! Sheena does a great job helping our customers with their insurance needs! We look forward to continuing working with you! Thank you!"
Profile photo of Wanda Holloway

Wanda Holloway

January 29, 2025

5  out of  5
rating by Wanda Holloway
"Very helpful all the time Really appreciate their dedication keep up the good work"
We responded:
"Thank you so much Wanda! We truly appreciate your review, and you trusting us with your insurance needs! Thank you so much!"
Profile photo of pinkie layne

pinkie layne

January 27, 2025

5  out of  5
rating by pinkie layne
"Sheena always answers my questions and helps when I need it. Always friendly service and calls back with any information needed."
We responded:
"Pinkie thank you so much for your review, and for trusting us to help with your insurance needs! Sheena does a great job helping all of our customers whether it's their auto insurance, home insurance, life insurance, or anything else we can help with! Thank you so much!"
Profile photo of Mike Chalmers

Mike Chalmers

January 13, 2025

1  out of  5
rating by Mike Chalmers
"First of all, I have insurance with them. Miss Deborah overcharged me for two vehicles when I purposely called and canceled one and I sold it the same day they charge me for insurance for eight months straight for two cars. When I called her I asked her why is my insurance so high she said everybody’s policy went up and I’m like wow double the money she said it’s the policy everybody’s doing it. I had an accident in my car and I turned around and put a new car on the insurance. The lady told me I have my old Lincoln. Plus my new car and I told her I got rid of that car almost a year ago about eight months ago she said no Miss Debra told me they was going to reimburse me which came from all the money they were still out of my account now they turn around and taking more money out of my account, I will have to contact the Better Business Bureau and EEOC but since State Farm is doing stuff like this, I don’t think I want them or their business now I’m forced to go look for another insurance company first of all, my name is Gregory M Chalmers and yes, I have the right company. If this is the Roxborough will Miss Deborah works, but I understand she even told me I’m not insured with y’all company until I call in and I have all the paperwork to go with The problem is they was taking eight months insurance for two vehicles, which I only had one now she told me she can only give me back a month my opinion is too much runaround and games, but I understand"
We responded:
"Mike- hope you're doing well today. Unfortunately you have accidentally left a review for the wrong agent, as we have no Debra in our office nor record of you having any insurance in our office. We are located in Rocky Mount, VA not Roxboro, NC. If you would kindly consider adjusting your review I would appreciate it. I'm certainly sorry for your frustration and wish I could help! Unfortunately only your current agent has access to your policies. Please let me know if there's anything I can do to help in the future, thank you!"
Profile photo of Nick Geisinger

Nick Geisinger

November 26, 2024

5  out of  5
rating by Nick Geisinger
"Sheena was very helpful while assisting me with my Auto Insurance! She was very kind and amazing! Definitely would recommend!"
We responded:
"Nick thank you so much for your review and your business! Sheena does a great job helping our customers with auto insurance, life insurance, and any other insurance needs they have! Thank you!"
Profile photo of Hunter Wlodarczyk

Hunter Wlodarczyk

November 25, 2024

5  out of  5
rating by Hunter Wlodarczyk
"Extremely knowledgeable and helpful. Always a great experience dealing with everyone in the office"
We responded:
"Hunter thank you so much for your review! We truly appreciate you as a customer and I'm so glad we've been able to help you out! Thank you! "
Profile photo of Elliott Mills

Elliott Mills

October 17, 2024

5  out of  5
rating by Elliott Mills
"Excellent service here and a highly trained staff. Highly recommended 😊"
We responded:
"Elliott thank you so much for your review! We really appreciate it! I'm so glad we could help you out, our team takes pride in helping customers as much as possible with their insurance needs. Thank you again!"
Profile photo of Melissa Padgett

Melissa Padgett

January 26, 2024

5  out of  5
rating by Melissa Padgett
"Paul Menschner's office in Rocky Mount is the best. They are very knowledgeable and ready to help whenever you need anything. I have never had a problem getting any information from them at the drop of a hat. Sheena is very friendly and a great asset to have on the team! She has helped us with a few claim a well as getting the best possible rates!"
We responded:
"Thank you so much Melissa! We appreciate your review, and you as a customer! Sheena is amazing at helping our customers answer any questions and through the claim process! Thank you! "
Profile photo of Ashlee

Ashlee

January 26, 2024

5  out of  5
rating by Ashlee
"Sheena has always helped me and answered my questions fully. I've had a couple situations with my bill that were unexplainable and she was able to sort through it for me. I always love going in every month to pay my bill just to see her🤍! She also educated me with the life insurance policies, which was amazing’"
We responded:
"Thank you so much! Sheena is great at helping our customers sort through any situation that arises, and I'm glad she was able to help explain options for life insurance as well! We really appreciate you, and your review, and love when you come in every month too! Thank you! "
Profile photo of Kimberly Chandler

Kimberly Chandler

January 26, 2024

5  out of  5
rating by Kimberly Chandler
"I came in to get quotes for life policies for my family, and all I knew was that I wanted to get options that would help my children for their future as well. I ended up purchasing the policies, and I feel more secure about my family’s future. Kendall helped make the process not as overwhelming!"
We responded:
"Kimberly thank you so much! Kendall does a great job helping our customers understand their options for life insurance to protect their family and loved ones! I'm so glad she was able to help you! We appreciate you and your business, thank you!!"
Profile photo of Kayla Honaker

Kayla Honaker

January 25, 2024

5  out of  5
rating by Kayla Honaker
"Spoke to Sheena about bringing over more business through her she walked me through what I’d needed, answered all my questions and gave me some information on what I needed."
We responded:
"Thank you so much Kayla! Sheena does an amazing job helping our customers and answering any questions they may have! I'm so glad she was able to help you out! Thank you!"
Profile photo of Nick Geisinger

Nick Geisinger

January 25, 2024

5  out of  5
rating by Nick Geisinger
"Service was amazing, Sheena was very helping in setting up my new policy, rates are great and saved a whole bunch of money! Would definitely recommend!"
We responded:
"Nick thank you so much! Sheena is great at helping our customers find the best options to fit their insurance needs, and I'm so glad she was able to help you save as well! Thank you!"
Profile photo of Jackie Ogden

Jackie Ogden

January 25, 2024

5  out of  5
rating by Jackie Ogden
"Sheena is the best. The lady from Bedford, not so much. I'll give Sheena 5 stars all day everyday."
We responded:
"Jackie thank you so much! I'm so glad Sheena has been able to help you out, she does a truly great job taking care of our customers! Thank you!"
Profile photo of Mason Sharpe

Mason Sharpe

January 25, 2024

5  out of  5
rating by Mason Sharpe
"I highly recommend this office for all of your insurance needs! The staff is phenomenal, and you can see how much they care for everyone who walks in the door. Kendall was very polite and helpful. She cleared up all my questions and I left with a smile on my face."
We responded:
"Thank you so much Mason! Kendall does a great job helping our customers, and I'm so glad she was able to to help you! Our team truly cares about our customers and their families! Thank you so much!"
Profile photo of Brandon Chandler

Brandon Chandler

January 25, 2024

5  out of  5
rating by Brandon Chandler
"I was able to get life ins policies for my entire family. Kendall was so knowledgeable and friendly! Great staff and office! A++"
We responded:
"Brandon thank you so much for your review, and your business! Kendall does an amazing job helping our customers, I'm so glad she was able to help with your life insurance needs for you and your family! Thank you so much!"
Profile photo of Michelle Sink

Michelle Sink

January 23, 2024

5  out of  5
rating by Michelle Sink
"Rhonda is a great agent. She has provided us with our insurance needs for a very long time. If I have questions about anything, she is always their. Great job Rhonda"
We responded:
"Thank you so much Michelle! Rhonda is great helping our customers with answering any questions and helping meet their insurance needs! I'm so glad she has been able to help! Thank you for your kind words, we appreciate you! "
Profile photo of Stephanie Nichols

Stephanie Nichols

January 22, 2024

5  out of  5
rating by Stephanie Nichols
"I give State Farm stars across the board they really care about you. I deal with Sheena and she is amazing. I can call her with any issue and she gets right on top of it. I highly recommend State Farm."
We responded:
"Thank you so much Stephanie! Sheena does an amazing job helping our customers, and will always take care of any issues as soon as possible when they arise! I'm so glad she's been able to help you! Thank you for your review, and your business! "
Profile photo of Court

Court

January 18, 2024

5  out of  5
rating by Court
"If you need insurance, this is undoubtedly the place to go. Paul and Sheena have been so very helpful. They're friendly, knowledgeable, and have answered all my questions. I look forward to continuing business with them."
We responded:
"Courtney thank you so much! Sheena does a great job helping our customers, and I'm so glad she's been able to help you! We truly look forward to continuing to work with you, let us know if you need anything! Thank you! "
Profile photo of Glynn Dudley

Glynn Dudley

December 18, 2023

5  out of  5
rating by Glynn Dudley
"They've helped me out a lot. Good folks."
We responded:
"Thank you so much Glynn! I'm so happy we were able to help you out!"
Profile photo of Caryn Simino

Caryn Simino

September 14, 2023

5  out of  5
rating by Caryn Simino
"I have been a client of Sheena Honaker's for what seems like forever. She has helped my family with auto and life insurance policies and gosh knows every kind of crazy scenario of incidents and has become a friend from all she has helped me with. I can't say enough great things about her and how much she has helped my family. I have been with her no matter which office she has been with and will continue for as long as I need insurance, best agent ever!!!"
We responded:
"Caryn thank you so much for your review! Sheena does a great job helping our customers, I'm so glad she's been able to help with your auto and life insurance-and everything else! We truly appreciate you as a customer, thank you for your kind words toward Sheena-I certainly agree!"
Profile photo of Doug Wray

Doug Wray

September 1, 2023

5  out of  5
rating by Doug Wray
"Wonderful service so far!"
We responded:
"Doug thank you so much for your business, and your review! We really appreciate it!"
Profile photo of Christy Sink

Christy Sink

August 23, 2023

5  out of  5
rating by Christy Sink
"Rhonda does an amazing job! She has years of experience in the industry and is extremely reliable. I highly recommend her if your looking for someone that cares and will do their best to help you."
We responded:
"Christy thank you so much! We are so happy to have Rhonda on our team, she definitely does an amazing job and truly cares. Thank you!"
Profile photo of Tina Ratcliffe

Tina Ratcliffe

August 23, 2023

5  out of  5
rating by Tina Ratcliffe
"Rhonda is very helpful"
We responded:
"Thank you Tina! Rhonda is asking at helping our customers meet their insurance needs! Thank you! "
Profile photo of lindsey Dodson

lindsey Dodson

August 23, 2023

5  out of  5
rating by lindsey Dodson
"My questions are always answered quickly, and everyone has been very friendly."
We responded:
"Thank you so much for your review Lindsey! Our goal is to always exceed expectations for customer service. We look forward to continuing to work with you! Thank you! "